Privacy Policy

This privacy policy explicitly sets out how this website, https://pavi.ng (hereafter "the Site" “Platform” “Portal” or “MarketPlace”) uses and protects any information that you give the Platform while using this website.Pavi.ng operatesit’s privacy policy in consonant with Data Protection Act, 2023. The objective of the Act, amongst others, is to safeguard the fundamental rights and freedoms and the interests of users’ data subjects as guaranteed under the 1999 Constitution of Nigeria.

Users’privacy is important to iGates Platforms Ltd as a Companyor any of ourplatforms including PAVI.NG, JEMIMA.COM or QCASH.COM etc. To better protect the privacy of users and cardholder data, PAVI.NG provides this privacy statement explaining the security and handling practices of users’data at the point of accessing the Portal and in the processing of payment card transactions.

This privacy statement applies to all users’ data collected by or submitted to PAVI.NG website. Our website will only collect personally identifiable information and cardholder data voluntarily provided by cardholders and customers, and will only use that information for the specific purposes for which it was provided. PAVI.NG will keep this information strictly confidential, and will not disclose, sell, or lease the information to third parties unless required by law, or with the written permission of the cardholder.

The Platform is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Please note that the Platform may change this policy from time to time by updating this page. You are advised to check this page from time to time to ensure that you are comfortable with any changes.

What Do We Collect?

To enable you access the Platform, we may collect the following information:

  • Name
  • Contact information including email address, telephone number
  • Demographic information such as postcode, preferences and interests
  • Other information relevant to customer surveys and/or offers

As with most websites used for payment card transaction services, the Platform makes use of AI technologies to gather necessary information inside the log files, this includes; internet protocol (IP) addresses, type of browser, Internet Service Provider (ISP), date/time stamp, referring/exit pages, and number of clicks to analyse trends, administer the site, track user’s movement around the platform, and basic demographic information. Obviously, such information is not linked to any information that is personally identifiable.

Purpose of Data Collection

We gather this information to enable us understand your needs and ultimately provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • To improve our products and services.
  • To as the need may arise, periodically, send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • To from time to time, contact you for market research purposes. This may be done through your email, phone, fax or mail.
  • We may also use the information to customise the website to meet your interests and needs.

Data Protection

We maintain absolute dataprotection policy. We therefore guarantee that your information is secure. In a bid to prevent unauthorised access or disclosure, we have put in place one of the best data security measures obtainable in the industry. We also adopted the most apt physical, electronic and managerial procedures to safeguard and secure the information we collect from our users.


What Do We Do with Cookies?

Cookies are small text files that are commonly used by websites to store information on a user's computer or device. They play a significant role in data collection and website functionality. Cookies are pieces of data created by a web server and stored on a user's device when they visit a website. These data files serve several purposes, including:

User Authentication: We use cookies to keep a user logged in after they've entered their credentials, so they don't have to log in every time they visit a site.

Session Management: We use it to help maintain information about a user's session on a website, allowing the server to remember user preferences and interactions as they navigate the site.

Personalization: Cookies can store user preferences, such as language settings or the contents of a shopping cart on an e-commerce site.

Tracking and Analytics: We use cookies to collect data about user behaviour, such as which pages they visit, how long they stay on a page, and which links they click. This information is often used for website analytics and optimization.

Targeted Advertising: We use cookies to track user interests and display relevant ads based on a user's browsing history.

Security: Cookies enhances website security by helping to prevent certain types of attacks, such as cross-site request forgery (CSRF).

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to Third Party Websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Data Sharing

PAVI.NG as a portal may have links to other third-party sites used for payment card transactions. These third-party sites may collect cardholder data and personally identifiable information through the use of forms or cookies, or from the customer's web browser. Cardholders and customers are strongly encouraged to review the privacy policies of all third-party websites outside the control of PAVI.NG for their procedures for collecting, utilizing, and disclosing cardholder data.

We have made significant investment in the highest security measures obtainable in the industry to protect cardholder data under our control. Access to acquired cardholder data and personally identifiable information is limited to only those personnel for whom there is an established business need to access that data.

User Rights:
You may choose to restrict the collection or use of your personal data in the following ways:

Whenever you are asked to fill a particular field in a form on the platform, you have the right to decline to fill such field.

In case you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by letting us know using our contact us page.

We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

For questions, comments, or concerns regarding this privacy statement, or any of our procedures for securely processing, storing, or transmitting cardholder data, feel free to contact us via email at contact@pavi.ng. However, PAVI.NG reserves the right to amend this privacy statement as and when required.

This policy takes effect from January 4th, 2024